Trainee Credit Controller (AAT Study Support)

Company Description

About Firerite (UK) Ltd

Firerite is passionate about life safety and is a leading provider of fire safety solutions, dedicated to protecting people, property, and the environment. We deliver expert services across fire detection, fire alarm systems, extinguishers, and risk assessments, all in line with national fire safety standards.

We are accredited to ISO 9001 and are currently working towards achieving ISO 45001 (Occupational Health and Safety) and ISO 14001 (Environmental Management). We are also certified under key BAFE schemes, including SP101, SP203-1, and SP205, demonstrating our commitment to quality, safety, and regulatory compliance.

Job Purpose

We are looking for a motivated and enthusiastic Trainee Credit Controller to join our Finance team. This entry-level role offers a fantastic opportunity for someone looking to start a career in finance. As part of your development, we will provide support towards an AAT qualification, including study leave and full study support to help you qualify and progress.

For the right individual, there is also the potential to progress onto ACCA study support in the future, providing a longer-term route towards a professional accountancy qualification and a career within the wider Finance function.

Key Responsibilities

• Raising and issuing customer invoices accurately and in a timely manner
• Contacting customers regarding outstanding invoices and overdue balances
• Processing and allocating customer payments
• Maintaining accurate customer account records
• Sending customer statements and copies of invoices
• Investigating and resolving customer account queries
• Following up disputed invoices and working with colleagues to resolve issues
• Assisting with credit-control procedures and aged debt reviews
• Monitoring customer accounts and escalating potential issues
• Supporting the Finance team with month-end activities
• Assisting with reconciliations and other finance administration
• Providing excellent customer service while ensuring outstanding debts are collected promptly

Candidate Profile

Essential

• A genuine interest in developing a career in finance
• Strong analytical and numerical skills
• Excellent attention to detail and a high level of accuracy
• Proficient in Microsoft Excel and other Office applications with good IT skills generally and is comfortable learning new systems
• Strong communication and interpersonal skills
• Ability to manage time effectively, work to deadlines, and prioritise tasks

Desirable

• Educated to degree level (or equivalent experience) in finance, accounting, economics, or a related field
• Some prior finance or accounting experience
• Knowledge of accounting software (e.g., Sage, Xero, SAP, or similar)

What We Offer

• Full study support (AAT including exam fees, tuition, and study leave)
• Mentoring and support from qualified accountants
• A structured career development plan
• Exposure to a wide range of finance functions and projects
• Inclusive and supportive team culture

Benefits

• Private medical insurance
• Company events
• Stakeholder Pension
• Holiday Entitlement
• Sick Pay
• Health & wellbeing programme
• Perkbox – an employee benefits and reward scheme
• Company Bonus Scheme