Finance Apprentice

Company Description

Make a genius decision, choose an apprenticeship in Cyngor Gwynedd.
Have you considered a career in this field?
To be successful in this apprenticeship, we are looking for an enthusiastic individual who is willing to learn. We are also looking for an individual who can communicate with confidence, work as part of a team, and demonstrate their potential to succeed as an apprentice.
Pursuing an apprenticeship is only the beginning of the journey, as it can lead to a number of exciting career paths. So don't miss out on the opportunity – apply today!
CLOSING DATE: 12:00pm, FRIDAY 29TH MAY 2026
Please remember to follow the guidelines in the INFORMATION PACK when completing the application form.
If you are selected to be shortlisted, we will call you.
Interviews held on 22/06 and 24/06.
If you have any questions please email [email protected]   
Here is a link to the 2026 Jobs Prospectus, where you can find more information about the roles and the application guidelines.
For more information - https://www.gwynedd.llyw.cymru/apprenticeships 
For further information about this post please contact Lisa Thomas on 01286679094.
Application forms are available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH
Tel: 01286 679076
E-Mail: [email protected]
The Council will request a Disclosure from the Disclosure and Barring Service for the successful candidate.
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Purpose of the Post.
Receive experience and support in the workplace to complete an apprenticeship and gain qualifications in the field
The purpose of the post is to collect local taxes on the front line, support statutory letting and billing processes, assist with arrears recovery, process benefit claims and maintain revenue systems, all alongside completing a Level 3 Business Administration apprenticeship.
 
Responsibility for Resources. e.g. staff, finance, equipment
None, except for normal office equipment, e.g. computer.
 
Main Duties.
The main purpose of the service is to collect local taxes efficiently and sensitively, process a range of benefits accurately and promptly, provide social assistance to citizens, and collaborate with external agencies to prevent fraud and recover overpayments.
The Tax and Benefits Apprentice role is an opportunity for an organised individual to learn and develop administrative and financial skills while working on the frontline to support the administration and collection of local taxes and benefits for the residents of Gwynedd.
The main duties of the role will be to:
Receive training to Front Line Tax Officer level and develop knowledge of local taxes.
Work on a frontline service to administer and collect Council Tax and Non-Taxes.
Responding to enquiries from the public by letters, telephone, email and face to face.
Process requests to modify accounts, exemptions, discounts and payment agreements.
Support the arrears recovery procedure and prepare documents for the courts.
Assist in the assessment and verification of Housing Benefit, Council Tax Reduction and education benefit applications.
Supporting the administration of other levies and maintaining revenue and support systems.
Follow the Council's policies on health and safety, equality, data protection and carbon reduction.
 

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Requirements

PERSONAL FEATURES
ESSENTIAL
Show the correct behavior and attitude
Demonstrate commitment to the work
Working effectively as part of a team
Communicate with confidence
Ready to learn new things and to self-improve
Ready to Challenge.
DESIRABLE
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RELEVANT QUALIFICATIONS AND TRAINING
ESSENTIAL
Qualified to at least level 2 attaining either:
4 GCSEs at grade D or above (grade C or above in maths)
Equivalent Level 2 vocational qualification (e.g. BTEC First Level 2 Diploma)
DESIRABLE
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RELEVANT EXPERIENCE
ESSENTIAL
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DESIRABLE
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SPECIALIST SKILLS AND KNOWLEDGE
ESSENTIAL
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DESIRABLE
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LANGUAGE NEEDS
Listening and Speaking – Intermediate Level
Be able to hold a conversation on a number of diverse topics on a daily basis, and discuss cases related to the field of work. Be able to follow a discussion in Welsh, in Clear Welsh, on familiar issues relating to the job. Be able to contribute to the conversation and answer questions.
Reading and Comprehension – Intermediate Level
Understand everyday correspondence on familiar issues at work. Understand longer reports in Clear Welsh and be able to pick up the main points. (Help with vocabulary may be required).
Writing - Intermediate Level
Be able to write specific purpose letters, emails and short reports through the medium of Welsh and English using vocabulary and simple phrases familiar to the field of work. (They will need to be checked before being sent out).