Pension Administrator

The role

Are you looking for a role which incorporates numerical and customer service skills? Do you want to study towards professional qualifications?

If so, the world of pensions could be for you.

As a pension administrator you will look after members of pension schemes across all aspects of their pension journey; when they join the scheme, when they retire and take their benefits or when they transfer to another pension scheme, and you will answer all manner of queries.

A large part of the role involves calculating pension benefits and communicating with members, so you should be comfortable with numbers and excel spreadsheets, and talking on the phone. You will work as part of a team of more experienced administrators dealing with enquiries from our clients, financial advisers, employers and HMRC.

Other aspects of the role include:

• Drafting administration reports — Collating data and producing reports for clients.
• Member record maintenance — Updating salary data, addresses, marital status, and other personal details to ensure accurate benefits.
• Ensuring compliance — Interpreting scheme rules, following regulatory requirements, and supporting governance.
• Customer service delivery — Providing consistent, courteous, and accurate service aligned with SLAs.
• Financial administration — Preparing cashflow forecasts and working alongside our payroll and finance team to ensure pension benefits are paid out on correctly and on time.

You will develop a working knowledge of pensions and an awareness of client requirements.

There are a range of professional qualifications to study for and study support and financial rewards are offered.

You

This is an ideal role for someone who is looking to establish a career within a financial services organisation or you may have previous skills and work experience, within a pensions environment, that you can bring to this role.

You will be willing to study for relevant pensions qualifications and we will provide a generous study package to support this. As well as strong communication and numerical skills you will also:

• Have an enthusiastic and flexible approach to work
• Be self-motivated in your professional and personal development
• Take ownership and responsibility for your own work
• Be able to follow instructions and procedures
• Have good IT skills and be proficient in Microsoft Word, Excel & Outlook

Quantum Advisory

Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients.

We offer a friendly place to work with flexible working hours, 24 days holiday per year with holiday trading, volunteering leave, flexible benefits to suit your personal circumstances, DC pension scheme and a discretionary annual bonus. You will also be offered a structured study and training plan and will be given the chance to further develop your skills and career.

Quantum Advisory is an equal opportunities employer and committed to diversity and inclusion.

This role is not eligible for sponsorship. To proceed, candidates must already have the legal right to work in the UK.

What next?

If you are interested in applying for this role, please send your CV and covering letter to [email protected].

If you have any queries please contact [email protected].