Facilities Apprentice

Company Description

Job Advertisement

Closing Date: 06/10/2026

Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS). Appointments are normally made within 4 to 8 weeks of the closing date.

Welsh Language Level Requirements: Essential — A1, Entry level. Please note: if you do not meet the Welsh language level requirements for this role your application will not be shortlisted.

To make an informal enquiry about this role, please contact Helen Beard at [email protected].

Interviews will take place week commencing 19th October 2026 through Microsoft Teams.

Natural Resources Wales is unable to offer visa sponsorship for this position, except for specific roles that meet the eligibility criteria and salary requirements of the UK Government’s Skilled Worker visa route.

The role

Are you looking to take your first step into a rewarding career in Facilities Management? We have two exciting Facilities Apprentice opportunities available, with one position based in Llandarcy and one in St Mellons, Cardiff. As part of our Facilities South team, you will gain hands on experience across a diverse property portfolio while working towards a Level 3 Facilities Management Apprenticeship. This role requires regular travel to NRW sites across South Wales, and you must hold a full, current UK driving licence and be able to travel independently between locations.

About us

NRW plays a vital role in protecting, enhancing and sustainably managing Wales’s natural resources. Our Facilities team supports this important work by providing safe, effective and sustainable workplaces across the organisation.

What you will do

• Support the Estates and Facilities team with day-to-day tasks that help maintain a safe and healthy working environment for staff, customers and contractors
• Apply the learning from your apprenticeship to real-world situations, gaining experience in building compliance checks, supporting maintenance activities, contractor management and other on-site tasks
• Develop good working relationships with colleagues, customers and contractors, offering helpful and friendly customer service as the first point of contact for Facilities queries
• Support basic Facilities administration, including entering accurate data, updating records, and using ICT systems under guidance
• Help the team meet health, safety and wellbeing standards by following procedures, identifying issues, and reporting concerns to qualified staff

Benefits

• Civil Service Pension Scheme offering employer contributions of 28.97%
• 28 days annual leave, rising to 33 days
• Generous leave entitlements for all your life needs
• Commitment to professional development
• Health and wellbeing benefits and support
• Weekly wellbeing hour to use as you choose

Your qualifications, experience, knowledge and skills

• Basic literacy and numeracy skills, supported by GCSE grade C / Level 2 (or equivalent) in English and Maths
• Basic ICT skills and the ability to learn new systems
• An awareness of how Facilities services are planned, delivered and improved, including health and safety, customer service, sustainability and building operations
• An interest in Facilities Management, property management, customer service or building maintenance is desirable
• Good communication and interpersonal skills
• The ability to organise your time, follow instructions and take initiative when appropriate
• A full UK driving licence
• Welsh Language Level: Essential — A1, Entry level