Company Description

Community Coordinator, Swansea

Be the Heart of Swansea’s Most Vibrant Entrepreneurial Community

Are you passionate about bringing people together and creating amazing experiences? We’re looking for an enthusiastic Community Coordinator to be the friendly face of Tramshed Tech and help our members thrive.

As our Community Coordinator, you’ll be at the centre of everything that makes our workspace special – from welcoming new members to organizing events that spark connections and collaboration.

Reporting to: Community Manager

What You’ll Do

Welcome
& Member Support

• Be the first point of contact for members, visitors, and potential new members
  
• Provide exceptional customer service and support across all community functions
  
• Manage reception and ensure our spaces always look welcoming and professional
  

Community Building

• Help organize and support on-site events and networking opportunities
  
• Foster connections between members and create a thriving community atmosphere
  
• Oversee virtual membership program: actively find new virtual members and accurately administer existing memberships
  
• Effectively use and develop our community platform (Nexudus) to maximize its effectiveness
• Nurture our community environment so members can operate and function at their absolute best
  

Operations
& Administration

• Handle day-to-day facilities management, postal services, housekeeping, and general admin
• Manage sales administration and maximize sales opportunities by maintaining thorough understanding of all our capabilities and offerings
• Maintain high standards across all community spaces
• Support key business areas by adopting a collaborative "working together" approach
• Provide backup coverage when needed
  

A Typical Day Might Include:

• Greeting members with your morning coffee and a smile
  
• Actively reaching out to potential virtual members and managing their onboarding
  
• Helping a startup find the perfect meeting room for their investor pitch
  
• Coordinating a lunch-and-learn session with a local entrepreneur
  
• Processing sales administration and identifying new business opportunities
  
• Managing postal deliveries and ensuring community spaces are clean and welcoming
  
• Using Nexudus to enhance member experience and develop new platform features
  
• Connecting two members who could collaborate on a project
  
• Supporting other business areas with collaborative problem-solving

What We’re Looking For:

• People person who genuinely enjoys helping others succeed
  
• Excellent communication skills with a friendly, professional approach
  
• Organized and proactive with strong attention to detail
  
• Flexible team player who thrives in a dynamic environment
  
• Interest in tech/startup culture (experience not essential – enthusiasm is!)
  

Why You’ll Love Working Here:

• Dynamic environment – every day brings new challenges and opportunities
  
• Professional development – grow with us as we scale up
  
• Genuine impact – directly influence our community’s success and culture
  
• Varied role – no two days are the same
  
• Heart of the action – be part of Swansea’s exciting tech scene
  

General Expectations

Professional Standards:

• Work positively and responsibly in accordance with company policies and code of conduct
  
• Take full accountability for your role and commit to achieving personal, team, and company goals
  
• Maintain organized work practices and handle administrative tasks accurately
  
• Ensure productivity levels meet company standards and pursue ongoing professional development
  

Team & Culture:

• Contribute to and support a high-performance working culture
  
• Understand, engage with, and demonstrate our company vision, values, and aims
  
• Represent Tramshed Tech positively and professionally at all times
  
• Demonstrate exceptional customer care with a polite and friendly manner
  
• Communicate effectively with tact, discretion, and diplomacy as required
  
• Support the overall effectiveness of the Tramshed Tech team as a positive team member
  

Additional Responsibilities:

• Attend training and company meetings as required
  
• Undertake additional reasonable duties as needed
  
• Conduct all work in accordance with Health & Safety policies
  
• Maintain a clean, tidy, and hazard-free working environment
  
• Raise any health and safety concerns immediately with management
  

Ready to Join Us?

HOW TO APPLY: Email your CV to [email protected]

We’d love to hear why you’re excited about community building and what you’d bring to our team!

Equal Opportunities & Inclusion

Tramshed Tech is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applications from all qualified candidates regardless of background, nationality, religion or belief, race or ethnicity, sexual orientation, disability, age, gender, or marital status.

If you require reasonable adjustments to any part of our recruitment process, please share those requirements when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent assessment process.