Company Description

Community
Coordinator, Swansea

Be the Heart of Swansea’s Most Vibrant Entrepreneurial
Community

Are you
passionate about bringing people together and creating amazing experiences?
We’re looking for an enthusiastic Community Coordinator to be the friendly face
of Tramshed Tech and help our members thrive.

As our Community
Coordinator, you’ll be at the centre of everything that makes our workspace
special – from welcoming new members to organizing events that spark
connections and collaboration.

Reporting to: Community Manager

What You’ll Do

Welcome
& Member Support

• Be the first point of contact for members, visitors, and potential new
  members
  
• Provide exceptional customer service and support across all community
  functions
  
• Manage reception and ensure our spaces always look welcoming and
  professional
  

Community
Building

• Help organize and support on-site events and networking opportunities
  
• Foster connections between members and create a thriving community
  atmosphere
  
• Oversee virtual membership program: actively find new virtual members
  and accurately administer existing memberships
  
• Effectively use and develop our community platform (Nexudus) to maximize
  its effectiveness
• Nurture our community environment so members can operate and function at
  their absolute best
  

Operations
& Administration

• Handle day-to-day facilities management, postal services, housekeeping,
  and general admin
• Manage sales administration and maximize sales opportunities by
  maintaining thorough understanding of all our capabilities and offerings
• Maintain high standards across all community spaces
• Support key business areas by adopting a collaborative "working
  together" approach
• Provide backup coverage when needed
  

A Typical Day Might Include:

• Greeting members with your morning coffee and a smile
  
• Actively reaching out to potential virtual members and managing their
  onboarding
  
• Helping a startup find the perfect meeting room for their investor pitch
  
• Coordinating a lunch-and-learn session with a local entrepreneur
  
• Processing sales administration and identifying new business
  opportunities
  
• Managing postal deliveries and ensuring community spaces are clean and
  welcoming
  
• Using Nexudus to enhance member experience and develop new platform
  features
  
• Connecting two members who could collaborate on a project
  
• Supporting other business areas with collaborative problem-solving

What We’re Looking For:

• People person who genuinely enjoys helping others succeed
  
• Excellent communication skills with a friendly, professional approach
  
• Organized and proactive with strong attention to detail
  
• Flexible team player who thrives in a dynamic environment
  
• Interest in tech/startup culture (experience not essential – enthusiasm is!)
  

Why You’ll Love Working Here:

• Dynamic environment – every day brings new challenges and opportunities
  
• Professional development – grow with us as we scale up
  
• Genuine impact – directly influence our community’s success and culture
  
• Varied role – no two days are the same
  
• Heart of the action – be part of Swansea’s exciting tech scene
  

General Expectations

Professional
Standards:

• Work positively and responsibly in accordance with company policies and
  code of conduct
  
• Take full accountability for your role and commit to achieving personal,
  team, and company goals
  
• Maintain organized work practices and handle administrative tasks accurately
  
• Ensure productivity levels meet company standards and pursue ongoing
  professional development
  

Team &
Culture:

• Contribute to and support a high-performance working culture
  
• Understand, engage with, and demonstrate our company vision, values, and
  aims
  
• Represent Tramshed Tech positively and professionally at all times
  
• Demonstrate exceptional customer care with a polite and friendly manner
  
• Communicate effectively with tact, discretion, and diplomacy as required
  
• Support the overall effectiveness of the Tramshed Tech team as a
  positive team member
  

Additional
Responsibilities:

• Attend training and company meetings as required
  
• Undertake additional reasonable duties as needed
  
• Conduct all work in accordance with Health & Safety policies
  
• Maintain a clean, tidy, and hazard-free working environment
  
• Raise any health and safety concerns immediately with management
  

Ready to Join Us?

HOW TO APPLY: Email your CV to [email protected]

We’d love to hear
why you’re excited about community building and what you’d bring to our team!

Equal Opportunities & Inclusion

Tramshed Tech is
an equal opportunity employer committed to building a diverse and inclusive
workforce. We welcome applications from all qualified candidates regardless of
background, nationality, religion or belief, race or ethnicity, sexual
orientation, disability, age, gender, or marital status.

If you require
reasonable adjustments to any part of our recruitment process, please share
those requirements when completing your application. We will make every effort
to ensure your needs are met to provide a fair and transparent assessment
process.