Business and Administration Officer x2

Business and Administration Officer x2

Salary: S1 £29,542 – £32,046 per annum

Hours: 37 per week

Location: Caernarfon

Purpose of the Post

• To ensure that the people of Gwynedd are central to everything we do.
• Work effectively as part of a team to deal with all of the Department’s business and administrative support issues.
• Supporting managers and senior managers of the Department of Housing and Property with business and administrative aspects.

Main Duties Include

• Processing orders and payments arising from Department of Housing and Property expenditure.
• Be responsible for recording and passing invoices for authorisation for payment.
• Receiving and recording cheques, and handling and administering petty cash.
• Maintain detailed records and produce financial reports to monitor Department of Housing and Property expenditure.
• Maintain records of agreements with various companies and clients as required.
• Ensure the accuracy of digital records, and adherence to the financial processes including the implementation of tender rules and oversee the tender invitation process.
• Assist Service Managers in maintaining control over their budgets by ensuring that the budget books are up to date and checking items as required in the account book.
• Responsibility for checking arithmetic and expenditure coding, and highlighting any miscoding or other general errors.
• To be the point of contact for the Department’s financial and administrative matters.
• Use the Department’s credit card to order goods and services to services as required in an appropriate and responsible manner following all corporate processes and guidelines.
• Assist the Senior Executive Officer and Department managers with the Challenge and Support Performance process, supporting service managers to collect and report data on demand e.g. by collecting customer satisfaction surveys.
• Assist managers in identifying opportunities to procure services by identifying and sharing spending patterns.
• To promote the correct and appropriate use of operational frameworks and contracts for goods and services internally and across the Council, and to demonstrate and promote good practice.
• Supporting the Management Unit and the Department’s managers with business and administrative tasks e.g. monitoring grants and keeping a record of award letters, administering and processing freedom of information requests and complaints, receiving telephone calls, receiving and sharing mail, preparing for events, dealing with ID card enquiries, monitoring and updating the website etc.
• Responsibility for servicing general email desks such as Housing and Property Finance, Pest Control.
• Processing, administering, monitoring, and dealing with the financial and administrative elements of the Department’s housing management, undertaking relevant duties such as receiving or arranging payments, managing accounts, keeping accurate records using relevant systems, monitoring expenditure and budgets, providing regular and on-demand reports and any other related tasks relating to housing management.

Special Circumstances

• The post holder may be expected to work unsocial hours at times to ensure continuity of service.

Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.

We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually. (Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)

For further information about this post please contact Sion Elwyn Hughes via e-mail [email protected].

Interview date: 30/11/2026.

Closing Date: 10:00 AM, 16/11/2026.

Personal Attributes – Essential

• Possesses strong communication and interpersonal skills and can deal with customers and stakeholders in a courteous, correct and professional manner.
• Can communicate effectively in Welsh and English with customers and stakeholders, both verbally and in writing.
• Can work as part of a team or individually.
• Possesses the ability to prioritise tasks to meet specific time targets.
• Effective organisation skills and able to work under pressure when timetables are tight.
• Resilient, dependable and flexible.
• Be able to work to a consistent standard of accuracy.
• Can establish and cultivate appropriate and professional working relationships with others across a number of different areas of work.

Relevant Qualifications and Training – Essential

• Good standard of education to GCSE level to include Welsh or English and Mathematics.

Relevant Qualifications and Training – Desirable

• NVQ level 2 or equivalent qualification.

Relevant Experience – Essential

• Experience of working in the finance and/or administration field.
• Experience of working with database systems.
• Experience of working to specific timetables and delivering.
• Experience of taking and keeping minutes and creating computer spreadsheets.

Relevant Experience – Desirable

• Experience of working in a public or large organisation.
• Experience of working in the housing and/or property field.
• Experience of dealing with the public or other agencies.

Skills and Specialist Knowledge – Essential

• Good verbal and written communication skills.
• Office computer skills e.g. Microsoft Word and Excel etc.

Skills and Specialist Knowledge – Desirable

• Knowledge of the housing and/or property field.
• Problem-solving skills.
• Good arithmetic and mathematical skills.

Language Requirements – Essential

• Speaking and Listening – Advanced: Ability to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day-to-day topics in the field in order to present information and express opinions. Able to provide a presentation that has been prepared beforehand and respond to any comments and questions on it through the medium of Welsh and English.
• Reading and Understanding – Advanced: Ability to understand standard written Welsh and English; both formal and informal. Able to gather information from various sources such as letters, reports and articles in Welsh and English in order to fulfil the post.
• Writing – Advanced: Present written information confidently by letter, more detailed and technical report formats, and respond to written requests conveying information, ideas and opinions through the medium of Welsh and English. (Assistance is available to check the language.)