Administrative Officer Child Protection

Administrative Officer Child Protection

Salary: GS4 £27,274 – £29,071 per annum

Hours: 37 per week

Location: Caernarfon

Purpose of the Post

• Ensure that the people of Gwynedd are at the heart of everything we do.
• Provide administrative support in English and Welsh to the team – computer inputting, typing and filing, answering and dealing appropriately with phone calls.
• Ensure messages are recorded and shared in a timely manner.
• Arrange and take minutes at meetings.
• Ensure implementation of the Council’s internal administrative systems (annual leave, illness etc).
• Ensure that finance permissions and invoices are processed efficiently.
• Order office stationery as needed.
• Support and provide guidance to the team clerk.

Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.

We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually. (Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)

For further information about this post please contact Llio Meleri Williams on [email protected].

Interview date to be confirmed.

Closing Date: 10:00 AM, 28/10/2026.

Personal Characteristics – Essential

• Honesty, self-confidence, assertive and flexible.
• Ability to take responsibility and to communicate effectively.
• The ability to work well under pressure.

Personal Characteristics – Desirable

• Pleasant personality.

Qualifications and Relevant Training – Essential

• NVQ 2 or equal qualification in a relevant subject.

Qualifications and Relevant Training – Desirable

• NVQ 2 or equal in customer support.
• NVQ 3 or equal in a relevant subject, for example Administration or Business.

Relevant Experience – Essential

• Experience in relevant administrative work.

Relevant Experience – Desirable

• Experience of working in local government with people who are in need.

Skills and Specialist Information – Essential

• Word processing, spreadsheets and databases.
• The ability to work independently and as part of a team.
• The ability to prioritise work.

Skills and Specialist Information – Desirable

• The ability to work with people of all ages and backgrounds.

Language Requirements – Essential

• Listening and Speaking – Intermediate Level: Ability to conduct a conversation regarding a number of varied subjects on a daily basis in addition to discussing cases which are relevant to the work. Ability to follow discussions through the medium of Welsh on familiar subjects relevant to the post. Ability to contribute to conversation and answer questions.
• Reading and Understanding – Intermediate Level: Understand correspondence and relevant matters relating to the post. Understand long reports in Welsh, with the ability to grasp the main points. (It is possible that assistance will be needed with some vocabulary.)
• Writing – Intermediate Level: Ability to write letters for a specific purpose, emails and short reports through the medium of Welsh and English whilst using relevant vocabulary and phrases which are relevant to the field of work. (Also to verify prior to sending.)