Server and Cloud Engineer

Company Description

Job Advertisement

Gwynedd Council offers an attractive employment package, for more information please click on the Information Pack.

Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.

We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.

(Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)

For further information about this post please contact Gwyn Jones on 01286 679605 or via e-mail: [email protected]

Application forms are available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH

Tel: 01286 679076

E-Mail: [email protected]

CLOSING DATE: 10:00 AM, 16/10/2026

If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.

Person Specification

Personal attributes

Essential

• Able to work independently & as a part of a team
• Able to continually update and obtain skills as industry moves forward
• Needs to be self-starting, and able to make decisions on an individual and team level.
• Full and current UK driving licence

Desirable: –

Qualifications and relevant training

Essential: –

Desirable: Degree (or equivalent) in a related field

Relevant experience

Essential

• Professional officer with extensive experience in commissioning, support and maintenance of servers and hardware, and maintenance and development of applications
• Experience of Infrastructure/Systems analysis and design.
• Technical authority / expert in many areas

Desirable

• Experience of developing and maintaining policies and procedures.
• Experience of supporting some of the major IT systems used by the Council.

Skills and specialist knowledge

Essential

• Outstanding knowledge and ability in server engineering with knowledge of peripheral technologies and working practises.
• Understanding of infrastructure virtual environment e.g. VMWare, Hyper-V
• Microsoft Windows operating systems and services
• Linux operating systems and services
• Server hardware
• TCP/IP networking in a server and virtual environment
• Able to communicate in both technical and non-technical environments.
• Able to solve problems in logical manner.
• Sound documentation skills.
• Knowledge of the Systems Development lifecycle
• Knowledge of Database Administration/Support

Desirable

An expert in installing, configuring, support and maintenance:

• Virtual environment e.g. VMWare, Hyper-V
• Mass storage technology SAN
• Microsoft Active Directory
• Microsoft Powershell
• Microsoft Group Policy
• Backup systems
• Information Security – ISO 27001
• Data Centre Technology
• Edge hardware e.g. cabinet, cabling, UPS
• Disaster Recovery technology / Business Continuity

Language requirements

Listening and Speaking – Intermediate: Able to maintain a fluent conversation on a number of various everyday subjects, and discuss cases involving the field of work. Able to follow a discussion in Welsh, in Clear Welsh, on familiar matters relating to the post. Able to contribute to the conversation and answer questions.

Reading and Understanding – Intermediate: Understand everyday correspondence on familiar issues at work. Understand longer reports in Clear Welsh and be able to pick up the main points. (help may be required with the vocabulary).

Writing – Intermediate: Able to write letters for a specific purpose, e-mails and short reports in Welsh and English, using vocabulary and simple phrases that are familiar to the field of work. (They will need to be checked before being sent out).

Job Description

Purpose of the post

• Ensure that the people of Gwynedd are at the heart of everything we do.
• To provide the necessary skills and expertise to introduce, maintain and support servers and systems across Gwynedd
• Ensure that the ICT environment is supported within the documented policies and procedures
• Working as part of a team to proactively identify where ICT can be applied to create business efficiencies, opportunities and improved Customer Care
• Be responsible for ensuring the continued operation of the Council’s ICT infrastructure

Responsibility for functions

Finance

• Awareness of budgetary structures and constraints of a project/support contract
• Scope Small/Medium Sized Initiatives

Data/Equipment/Software

• Have input into (and make decisions) on technical architecture of projects that have Council wide impact and directly impact the public
• Provide support for applications critical to the Council’s day-to-day operation and also to public facing applications, this includes problem analysis, resolution and problem avoidance
• Responsible for ensuring data integrity of Council critical data
• Liaises with external parties to resolve issues
• Ensure all relevant documentation is updated when changes are made to the environment

Main duties

Decision making, organisation and innovation

• Provide technical assistance to others
• Provide regular education and guidance to junior members of staff
• Provide innovation and efficiencies as to how ICT can create business efficiencies, improve customer care or create new opportunities within own function and within projects currently working on
• Responsible for making decisions to ensure that elements of projects are completed on time, in budget and to quality expectations
• Manage own highly complex and technical workload to achieve targets
• Input into decision making process in terms of product and supplier selection
• Input into policies and procedures, may be required to document them
• Able to ensure balance of delivery requirements of project work and ad hoc, high pressure support work to ensure the continued availability to the Council’s ICT systems
• To contribute to ensuring that performance targets and improvement measures are achieved or surpassed
• Input into the business planning process

Communication

• Excellent communication skills in order to communicate with users from across the Council to senior management level
• Clearly document user requirements by liaising with users through meetings and workshops
• Develop conceptual and technical specifications
• Prepare and present end-user training sessions
• Represent the ICT department at meetings across the Council and on occasion externally

Other

• Able to problem solve in multiple areas of expertise
• Can consult the business on improvements in systems
• Work on multiple tasks in parallel
• Responsible for implementing and configuring the server infrastructure
• Responsible for coding and designing systems
• Responsible for identifying and owning risks in line with the ICT risk management framework
• Responsibility for self-development.
• Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
• Operate within the Council’s policies in relation to equal opportunities and equality.
• Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
• Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
• Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
• Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused.

Special circumstances

• As the I.T function of the County operates on a 24 hour 7 day a week basis there will be a need from time to time to work unsociable hours and at weekends which will be eligible for payment in line with the Council’s terms and conditions of employment. Emergency call out etc. will be subject to individual negotiation. Role is recognised as a key worker with regard to Business Continuity.